Optimize Your Sales Team's Productivity with 10 Cisco IP Phones | Healthcare and Technology news | Scoop.it

Ten Cisco IP Phone Options for Your Sales Team

1) The Cisco 8865. Sales organizations seeking the latest in cutting-edge HD video communications will find the 8865 to their liking. Designed to function flawlessly in shared work environments, the 8865 offers a comprehensive collection of VoIP features. Key characteristics of 8865 include the following:

  • A 5-inch widescreen VGA color display
  • High-quality 720p two-way HD video for a superb visual experience
  • Superb video and VoIP clarity
  • An optional key expansion module that facilitates dialing
  • Flexible deployment options

Additionally, the 8865 is compatible with a variety of USB headsets, including models made by third-party vendors. This advantage enables companies with offshore call centers to easily and affordably replace headsets through local suppliers.

 

2) The Cisco 8845. The 8845 was designed for optimum user productivity. In addition to offering basic calling features such as transfer, conference, and hold/resume, the 8845 allows sales reps to employ its multi-call-per-line feature to handle multiple calls for each directory number. The most pertinent features for sales and customer service agents are as follows:

  • A 5-inch high-resolution widescreen backlit color display
  • High-quality 720p two-way HD video
  • Five programmable lines
  • Outstanding audio acoustics
  • One-touch access to applications

In addition to these key features, the 8845 is known for its integrated digital camera and outstanding encryption of voice and video communications.

 

3) The Cisco 7945G. Like 8845, the Cisco 7945G possesses an adaptable, dynamic design that facilitates organizational growth. Regular, unobtrusive software updates help to ensure that sales and customer service representatives maintain a competitive edge in efficiency and productivity. Key characteristics of the 7945G include the following:

  • A 5-inch graphical TFT color display with backlight and 16-bit color depth
  • High-quality 720p two-way HD video for a superb visual experience
  • Five programmable lines
  • Wideband support, including speakerphone, handset, and headset
  • One-touch access to applications

The 7945G is also known for its integrated support for over 30 languages, making it an excellent choice for organizations with employees in multiple countries.

 

4) The Cisco SPA303G. The SPA303G IP phone was constructed with utility and affordability in mind. It is the perfect option for organizations that do not require a large color display or other sophisticated features present on recently designed IP phones. Key characteristics of the SPA303G include the following:

  • A backlit monochrome LCD screen (128 x 64 pixels)
  • Three voice lines
  • Caller ID
  • A menu-operated user interface
  • Automatic redial of the most recent number called

Two final points to consider are the SPA303G’s simple installation process and secure remote provisioning tools. Software upgrades are easy to make and do not interfere with regular business, giving sales and customer service managers peace of mind.

 

5) The Cisco SPA504G. The SPA504G IP phone possesses the same robust collection of features as the 303G. However, the SPA504G also includes an additional voice line, Power over Ethernet (PoE) support, and other upgrades that make it a more attractive option for sales professionals who field a lot of calls. Key characteristics of the SPA504G include the following:

  • A backlit monochrome LCD screen (128 x 64 pixels)
  • Four voice lines
  • Illuminated buttons to signify on/off for audio mute, headset, and speakerphone
  • A menu-operated user interface
  • Support of optional features such as Cisco XML and VoiceView Express

 

6) The Cisco SPA514G. With its dual gigabit ethernet switched ports and secure remote provisioning, the SPA514G is a logical choice for call centers with single or multiple locations. Key specifications include:

  • A backlit monochrome LCD screen (128 x 64 pixels)
  • Four voice lines
  • Supports Power over Ethernet (PoE)
  • A menu-operated user interface
  • Automatic redial of the most recent number called

Like other models in Cisco’s SPA line, the SPA514G is known for its ease of installation and simple station moves, making it a favorite among sales managers and IT staff alike.

 

7) The Cisco 7940G. Designed with the needs of transaction-type employees in mind, the Cisco 7940G is a model for call center managers to consider. Additional benefits for call center agents include categorization of incoming messages for users and customizable network configuration preferences. The 7940G boasts a robust collection of capabilities, including the following:

  • The ability for hands-free changes, facilitating moves to any new network location without system administration
  • The availability of a variety of user accessibility methods, including soft keys, buttons, or direct access
  • More than 24 unique ringer sounds and volume settings
  • A dedicated headset port that allows the handset to remain in its cradle
  • Easy access to a variety of information, including stock market updates, weather, and other web-based news

In addition to these advantages, the 7940G features an ADA-compliant dial pad and HAC handset, facilitating compliance with industry regulations. The 7940G also has a foot stand that can be adjusted up to 60 degrees for optimum viewing and comfort.

 

8) Cisco 7912G. The 7912G offers outstanding value to companies facing tight budgetary constraints. A snapshot of the basic features of the 7912G is as follows:

  • Single voice line support
  • A monochrome, pixel-based display that displays the caller’s name and number
  • Call forwarding and call waiting
  • On-hook dialing
  • Four speed-dials

Because the 7912G is an older model phone, it is no longer available for purchase directly through Cisco, but may be purchased through online resellers.

 

9) The Cisco CP-8831-K9. The CP-8831-K9 is distinct from the other Cisco phones on this list because it is designed specifically for conference calls. The CP-8831-K9 provides an acoustically pleasing experience for a large group of sales representatives and call center agents. Boasting the following five strengths, the CP-8831-K9 is particularly beneficial to companies that regularly hold audio conference calls with customer groups or vendors:

  • High-definition audio performance
  • 360-degree coverage
  • Scalability to optimize conference calls in rooms and offices of every size
  • Flexibility and convenience through a mobile control panel
  • Expandability through the use of wired or wireless extension microphones

The CP-8831-K9 also includes a number of subtly impressive features such as echo suppression, noise reduction, and silence suppression. The inclusion of these premium features makes the CP-8831-K9 an excellent choice for sales organizations that require a dependable conference phone.

 

10) The Cisco 8800 Key Module. While this module is not a telephone in and of itself, it deserves inclusion in this list because of its progressive ability to transform Cisco’s 8851, 8861, and 8865 telephones. In addition to greatly enhancing productivity for phone users, the 8800 key module offers busy sales representatives one-button access to the colleagues with whom they communicate with the greatest frequency. Notable features of the 8800 key module include the following:

  • 18 programmable LED lines per module
  • A backlit, high-resolution 4.3-inch color display for easy viewing
  • Users can choose between Power over Ethernet (PoE) or a local power cube
  • A power save plus option to help companies save money and conserve energy.