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How Telemedicine Can Help Stroke Victims Faster 

How Telemedicine Can Help Stroke Victims Faster  | Healthcare and Technology news | Scoop.it

In developed countries like the United States, stroke is still the third leading cause of death. In fact, each year stroke occurs in more than 700,000 patients, leaving many with disabilities and unable to resume a normal life.

 

When a stroke occurs, every second counts. The sooner a stroke victim is treated with medication that breaks up blood clots and restores blood flow to the brain, the less chance the patient will suffer permanent damage such as the loss of muscle control, mobility, or the ability to speak.

 

According to the American Stroke Association, ‘time lost is brain lost.’ That’s because every minute that passes before a stroke patient is treated, means the death of millions of brain cells.

 

Unfortunately, less than 30% of stroke victims receive clot-dissolving medication inside a recommended window of an hour or less for maximum effectiveness, according to information from Healthcare delivery network Kaiser Permanente.

 

But the same study reveals how telemedicine – or a telestroke system to be precise – can be a vital tool in getting stroke victims faster treatment – and thereby limiting the debilitating effects of the attack.

 

A Race Against Time

Basically, a telestroke system requires a neurologist and attending nurse to have a high-speed Internet connection and videoconferencing capabilities on a laptop, tablet or desktop computer.  The purpose is for the consulting neurologist to be able to talk to the patient or an emergency response team about what symptoms the patient is experiencing, evaluating the patient’s motor skills, viewing a computed tomography (CT) scan, making a diagnosis and prescribing treatment.

 

Data gathered from 300 stroke patients being treated in 21 Kaiser emergency rooms in Northern California shows that those who were diagnosed as having a stroke via a telehealth consultation received clot-busting medication intravenously much faster than the 60-minute guidelines from the American Heart Association and American Stroke Association.

 

The Kaiser emergency rooms were equipped with telestroke carts, which included a video camera and access to patients’ electronic scans and test results. When emergency room staff contacted a staff neurologist and a radiologist via a telestroke cart, patients received anti-blood clot medicine in an average of 34 minutes. Eighty-seven percent of stroke patients received the intravenous medication in 60 minutes or less, 73% in 45 minutes or sooner and 41% in 30 minutes or less.

 

A Clear Priority

According to the American Stroke Association, American Heart Association, and the American Telemedicine Association, telestroke services could save thousands of lives each year and cut costs by $1.2 billion over the next decade.

 

The reason is because processes that used to happen sequentially during a stroke alert are now happening at the same time. That allows medical staff to provide evaluation and treatment to stroke patients more quickly, safely, and confidently, to avoid further brain damage.

 

The addition of specialized stroke services helps hospitals improve patient outcomes, decrease patient disability related to stroke, and reduce costs, while keeping patients in the community. Providing expert stroke consults remotely via telemedicine allows prompt care close to home for these patients, making a priority for health care providers nationwide.

 

If you are interested in bridging the gap of care for patients in need, whether they be in remote areas or unable to leave home, telemedicine can help provide quality care to more people in need. Contact TeleMed2U today, at (855) 446-TM2U (8628).

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Compromised logs can hamper IT security investigations 

Compromised logs can hamper IT security investigations  | Healthcare and Technology news | Scoop.it

At the heart of most devices that provide protection for IT networks is an ability to log events and take actions based on those events. This application and system monitoring provides details both on what has happened to the device and what is happening. It provides security against lapses in perimeter and application defences by alerting you to problems so defensive measures can be taken before any real damage is done. Without monitoring, you have little chance of discovering whether a live application is being attacked or has been compromised.

 

Critical applications, processes handling valuable or sensitive information, previously compromised or abused systems, and systems connected to third parties or the Internet all require active monitoring. Any seriously suspicious behaviour or critical events must generate an alert that is assessed and acted on. Although you will need to carry out a risk assessment for each application or system to determine what level of audit, log review and monitoring is necessary, you will need to log at least the following:

  • User IDs
  • Date and time of log on and log off, and other key events
  • Terminal identity
  • Successful and failed attempts to access systems, data or applications
  • Files and networks accessed
  • Changes to system configurations
  • Use of system utilities
  • Exceptions and other security-related events, such as alarms triggered
  • Activation of protection systems, such as intrusion detection systems and antimalware

Collecting this data will assist in access control monitoring and can provide audit trails when investigating an incident. While most logs are covered by some form of regulation these days and should be kept as long as the requirements call for, any that are not should be kept for a minimum period of one year, in case they are needed for an investigation.  However, monitoring must be carried out in line with relevant legislation, which in the UK is the Regulation of Investigatory Powers and Human Rights Acts. Employees should be made aware of your monitoring activities in the network acceptable use policy.

 

 

Log files are a great source of information only if you review them. Simply purchasing and deploying a log management product won’t provide any additional security. You have to use the information collected and analyse it on a regular basis; for a high-risk application, this could mean automated reviews on an hourly basis. ISO/IEC 27001 control A.10.10.2 not only requires procedures for monitoring the use of information processing facilities, but demands the results are reviewed regularly to identify possible security threats and incidents.

 

However, even small networks can generate too much information to be analysed manually. This is where log analysers come in, as they automate the auditing and analysis of logs, telling you what has happened or is happening, and revealing unauthorised activity or abnormal behaviour. This feedback can be used to improve IDS signatures or firewall rule sets. Such improvements are an iterative process, as regularly tuning your devices to maximise their accuracy in recognising true threats will help reduce the number of false positives. Completely eliminating false positives, while still maintaining strict controls, is next to impossible, particularly as new threats and changes in the network structure will affect the effectiveness of existing rule sets. Log analysis can also provide a basis for focused security awareness training, reduced network misuse and stronger policy enforcement.

 

ISO/IEC 27001 controls A.10.10.4 and A.10.10.5 cover two specific areas of logging whose importance is often not fully appreciated: administrator activity and fault logging. Administrators have powerful rights, and their actions need to be carefully recorded and checked. As events, such as system restarts to correct serious errors, may not get recorded electronically, administrators should maintain a written log of their activities, recording event start and finish times, who was involved and what actions were taken. The name of the person making the log entry should also be recorded, along with the date and time. The internal audit team should keep these logs.

 

There are two types of faults to be logged: faults generated by the system and the applications running on it, and faults or errors reported by the system's users. Fault logging and analysis is often the only way of finding out what is wrong with a system or application. The analysis of fault logs can be used to identify trends that may indicate more deep-rooted problems, such as faulty equipment or a lack of competence or training in either users or system administrators.

 

All operating systems and many applications, such as database server software, provide basic logging and alerting faculties. This logging functionality should be configured to log all faults and send an alert if the error is above an acceptable threshold, such as a write failure or connection time-out. The logs should be reviewed on a regular basis, and any error-related entries should be investigated and resolved. While analysing all logs daily is likely an unrealistic goal, high-volume and high-risk applications, such as an e-commerce Web server, will need almost daily checking to prevent high-profile break-ins, while for most others a weekly check will suffice.

 

There should be a documented work instruction covering how faults are recorded or reported, who can investigate them, and an expected resolution time, similar to a service contract if you use an outside contractor to support your systems. Help desk software can log details of all user reports, and track actions taken to deal with them and close them out.

 

No matter how extensive your logging, log files are worthless if you cannot trust their integrity. The first thing most hackers will do is try to alter log files to hide their presence. To protect against this, you should record logs both locally and to a remote log server. This provides redundancy and an extra layer of security as you can compare the two sets of logs against one another -- any differences will indicate suspicious activity.

 

If you can’t stretch to a dedicated log server, logs should be written to a write-once medium, such as a CD-R or DVD-R, or to rewritable media such as magnetic tape data storage or hard disk drives that automatically make the newly written portion read-only to prevent an attacker from overwriting them. It's important also to prevent administrators from having physical and network access to logs of their own activities. Those tasked with reviewing logs should obviously be independent of the people, activities and logs being reviewed.

 

The protection of log information is critical. Compromised logs can hamper IT security investigations into suspicious events, invalidate disciplinary action and undermine court actions.

 

Another point to bear in mind is system clocks need to be synchronised so log entries have accurate timestamps. Check computer clocks and correct any significant time variations on a weekly basis, or more often, depending on the error margin for time accuracy.

 

Clocks can drift on mobile devices and should be updated whenever they attach to the network or desktop. Always record the time of an event in a consistent format, such as Universal Coordinated Time (UTC) across all files. For additional security, add a checksum to each log entry so you can detect if any entries have been tampered with. Controls also need to be in place to ensure there is ample log storage. If your logs can be trusted, they can help you reconstruct the events of security incidents and provide legally admissible evidence.

 

Logging and auditing work together to ensure users are only performing the activities they are authorised to perform, and they play a key role in preventing, as well as in spotting, tracking and stopping unwanted or inappropriate activities.

Technical Dr. Inc.'s insight:
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Phone Systems that keep the Practice and Patient Connected 

Phone Systems that keep the Practice and Patient Connected  | Healthcare and Technology news | Scoop.it

Today’s medical practice office is increasingly concerned with patient satisfaction. Of course, the health and well-being of patients has always been a concern; but as revenue and billing cycles quickly shift to a larger percent of patient responsibility, it’s becoming important to focus on ways to keep the conversation between practice and patient open and customer-centric at all times.

 

Healthcare providers have begun looking to technology solutions to up their patient satisfaction game. One likely solution? Automated phone systems that keep the practice and patient connected. Here’s a look at some of the key pros and cons of using automated phone systems in healthcare.

 

Everyone can relate to being annoyed by automated phone systems that keep directing callers around in circles, never to reach a human voice. That experience doesn’t translate to high patient appreciation. But it’s important to note that a good automated phone system can be far easier to use and more personalized for your practice needs.

 

Pros of Automated Phone Systems

 

Save Money. Automated phone systems have the potential to cover all of the work of your standard receptionist. Calls can be directed to the right party fairly quickly and the practice is still saving on the man hours it takes to answer and direct those calls manually.


Easy Installation and Upkeep. Most phone systems can be installed and up and running in a short amount of time and they can be hosted by the provider, meaning that the office will not need to worry about troubleshooting problems.


Routing Calls. New systems are exceptionally advanced and calls can easily be routed to the right destination, as well as voicemail boxes.


Setting Up Call Options. If the office manager takes a good look at what patients generally call about, they can narrow down specific options so that callers are quickly directed to the right location. For instance, if the largest number of calls come in to schedule appointments, “Scheduling” should be the first item on the automated list.


Cons of Automated Phone Systems

 

Patient Approval. No matter how well designed the phone system is, there will always be patients who are opposed simply because they’ve had bad experiences with automated systems–potentially not even in healthcare, but in another industry altogether. Most patients will get used to a new system, though practices should definitely listen to feedback and adjust to better serve the patients.

 

Voice Recognition Mistakes. Voice recognition is exceptionally useful so that patients can speak their choices and be directed immediately, without punching in any keys. Many people prefer this method, but voice recognition does still have occasional issues in deciphering speech, especially with differing accents.

 

Managers should take some time researching the company and product before deciding on any system. Taking the patients’ needs into consideration can go a long way in making the decision, as well as breeding satisfaction with patients as they become better acquainted with the phone system. Looking to the future of healthcar, technology plays the biggest role in facilitating patient satsifaction.

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10 Great Gadgets for Tech-Savvy Doctors

10 Great Gadgets for Tech-Savvy Doctors | Healthcare and Technology news | Scoop.it

As technology continuously innovates how we deal with healthcare everyday, it’s vital that doctors stay up to date on new trends. Many of the latest gadgets not only provide great value but are also fun. Here’s our list of 10 tech gadgets for doctors to use at their practice:

1. Digital Stethoscope

The cold, hard stethoscopes that doctors use have now been greatly upgraded. Now, the digital stethoscope is one of the smallest, yet powerful stethoscopes in the world. It’s so small that it fits right in the palm of your hands but can amplify over 100 times. It’s plug and play compatible making it easy for doctors to hear via their headphones or earplugs. It also connects via smartphone, tablet, or computer to record info right into the patient’s EMR!

2. Google Glass

Google seems to have their hands in just about every new piece of technology. Google Glass is a wearable spectacle that’s perfect for many industries. Doctors can enjoy the ease of accessing their patients’ records, collaborating what they are viewing with other doctors via surgery, and checking patients’ vitals. Though Google halted sales of Glass on 15 Jan 2015, many vendors have created specialized software applications & continue to supply the device, and Google itself is reportedly working on a successor.

3. AV300 Vein Viewing System

Doctors can easily examine their patients closely with the AccuVein AV300 Vein Viewing System. This handy gadget makes viewing clumps and other issues with veins simple. It’s lightweight and small, so doctors can carry it around room to room. Since it doesn’t come in contact with the patient, it does not need a protective covering or to be sterilized.

4. EarlySense System 

The EarlySense Proactive enables doctors and their medical staff to capture all a patients vitals in the exam room. Everything from their heart rate to their respiratory rate can be quickly captured and transferred to the EMR system. This not only reduces the time of transferring patient’s room to room, but also reduces mistakes of recording incorrect readings.

5. VScan by GE

Another helpful examination gadget is the GE VScan. The VScan is a pocket-sized ultrasound, allowing doctors to access many systems of the body including the abdominal, cardiac, urology, fetal, thoracic and others. This device helps speed decisions doctors normally would need to make after receiving x-rays. Unnecessary testing is also reduced.

6. Infrared Thermometer

Gone are the days of ten second readouts and probe-covers. Infrared thermometers now give accurate temperatures in one second, with no contact required. They are small and require just AAA batteries. These are perfect to use for fussy children. The Rediscan thermometer (pictured) can also measure the temperature of objects such as milk bottles or bath water.

7. Wacom Intuos

The Wacom Intuos system instantly converts what you write into a digitally readable format. It consists of a tablet which is basically a touch-sensitive pad (without a screen) and a stylus. Doctors can write clinical notes, prescriptions and draw directly on x-rays and charts. The information is digital, and can plug in directly into an EMR system. This method enables doctors to keep all data private as well, without paperwork lying around for others to see.

8. AliveCor ECG monitor

The AliveCor ECG system consists of a heart monitor device that connects to a smartphone app. Patients use it to record their ECG reading, which can be shared with their doctor and integrated into the PHR (patient health record). Doctors use the physician app to monitor patients’ ECGs remotely.  The physician app can also analyse readings and detect aberrations like AF (atrial fibrillation) automatically. Doctors can view trends, act promptly in case of an emergency, and integrate the readings into the patient’s EMR from their end as well.

9. Fitbit

The famous Fitbit is an activity tracker and monitoring device that doctors can suggest to patients to stay fit. It provides motivational tips and helps patients lead a healthy lifestyle. Not only patients, but doctors can also use a Fitbit themselves and practice what they preach! There are many activity trackers on the market, and doctors must try out devices themselves to evaluate their efficacy.

10. Adheretech’s Smart Pill Container

Smart pill containers are not used directly by doctors, but they are an excellent way for doctors to monitor their patient’s prescriptions taken. These containers emit light and sound alerting patients when it’s time to take their medication. If the dosage is skipped, an alert is sent to the caregiver or patient.

A lot of these gadgets are not easily available in India, but you can definitely pick them up in your next visit abroad. Do share this post with your colleagues (and patients) if you found it useful!

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Top 3 Third Party Risk Management Challenges

Top 3 Third Party Risk Management Challenges | Healthcare and Technology news | Scoop.it

Since the massive Target data security breach in December 2013, third party cyber security stopped being an afterthought and started becoming one of the top security priorities for CISOs and Risk Departments. As a response, Third Party Risk Management (TPRM) underwent a transformation in early 2014, and continues to reverberate today.

 

With attackers finding new ways to break into third parties in hopes of infecting a larger organization, the third party ecosystem is more susceptible than ever before. Meanwhile third party usage is growing fast in large organizations and enterprises. Many critical business services such as HR functions, data storage, and modes of communication are the responsibility of cloud-based third parties.

 

Without a modern TPRM program, many of these third parties are left behind in security risk management, putting organizations in a vulnerable position.

 

Over 60% of data breaches can be linked either directly or indirectly to a third party (per Soha Systems, 2016) but TPRM programs don’t often take a risk-first perspective when it comes to risk management. Security and Vendor Risk departments are often solely focused on compliance. That’s important, but doesn’t get at the heart of the risk posed by your third parties. To shift the approach of your TPRM program to measure true risk, you’ll need to make some adjustments in how you manage third parties.

 

Here are the three top TPRM challenges and the actions you and your organization can take in order to bolster your TPRM program.

 

1. Automate Your TPRM Process to Reduce Unmanaged Risk
With the rise in SaaS, businesses are now using cloud-based third parties more than ever. Gartner predicted that SaaS sales will nearly double by 2019, and that SaaS applications will make up 20% of the growth rate in all public cloud services, a $204B market. Last year, Forrester had already predicted that enterprise spend on software would reach $620B by the end of 2015.

 

As businesses engage in IT and infrastructure digital transformation, the need to manage vendors is more pronounced. Over 60% of respondents from a Ponemon Institute’s survey on Third Party Risk Management believe that the Internet of Things increases third party risk significantly. 68% believe the same is true for cloud migration.

 

However, as more third parties are brought in, they’re often not managed to match the level of cyber security risk they carry. Worse, they may not be managed at all due to a lack of resources. This creates unmanaged security risk. If these third parties have access to your network, your employees’ PII, or your customers’ sensitive data, shouldn’t they be subject to rigorous risk management assessments?

 

Unfortunately, as the number of third parties swell to the hundreds, it’s often not feasible for every vendor to be assessed in the same critical fashion. That’s why having an automated risk assessment tool for assessing vendors is a way to ensure you’re minimizing unmanaged risk from both new and existing vendors.

 

Automating your TPRM process is one of the major steps towards having a mature TPRM department capable. Its benefits include:

 

  • Improved third party management flexibility
  • Standardized processes and thirdparty management
  • Metrics and reporting consistency
  • Improved data-driven decision making
  • Further structuring the TPRM organization
  • Increased third party responsibility
  • Increased overall risk assessment and mitigation

 

By automating the TPRM process, you’re creating a standardized structure that can be applied to all third parties, whether existing or onboarded.

 

You can automate your TPRM process by finding new technologies or tools that will automate the assessment and information gathering process for your third party vendors. This helps to ensure that you’re optimizing your resources and spending company time on what is most impactful.

 

2. Augment and Validate Self-Reported Questionnaires Through Independent Risk-Based Assessments
Third parties are often assessed through questionnaires, onsite assessments, or via penetration tests. Each has its own advantages and disadvantages. Onsite risk assessments and penetration tests are resource-intensive, requiring time, money, and staff in order to carry out the assessments. Because of the costs, these kinds of assessments cannot be used for all third parties, and should be reserved for the most risk-critical third parties.

 

That leaves questionnaires to fill the void for most of the other third parties. However, questionnaires are self-reported, which makes using a ‘trust, but verify’ approach to risk management difficult to accomplish.

 

In a 2016 Deloitte Study on Third Party Risk Management, 93.5% of respondents expressed moderate to low levels of confidence in their risk management and monitoring mechanisms. With numbers like that, it’s easy to see why TPRM programs need increased attention. Without a way to independently verify the security posture of your third parties, you can only rely on the word of your third parties who are, for obvious reasons, incentivized to report positively.

 

Organizations should find independent third parties that can provide risk-based assessments of their third parties to validate that the findings from questionnaires are a realistic portrait of the state of third party security.

 

There are a number of cyber security solutions that provide risk-first third party assessments. To find the right solution, you should research whether or not those solutions:

 

  • are accurately assessing third parties
  • can facilitate communication between you and third parties
  • are focusing on key cyber security areas that are indicative of a potential breach


3. Utilize Continuous Monitoring to Assess Third Parties Beyond Point-In-Time Assessments
The assessment methods mentioned in the previous section all have one glaring flaw in common – they assess third parties at a single point in time. Many times, the information gathered by security risk assessments is outdated by the time it falls into your hands. The speed at which hackers are developing new attacks and exploiting vulnerabilities is too fast for point-in-time assessments or annual reviews to provide any insight into the real security posture of a vendor.

 

A PWC Third Party Risk Management report on the finance industry noted that 58% of companies using ad hoc monitoring experienced a third party service disruption or data breach, compared to only 37% of those that regularly monitor their providers and partners. Without having a way to know the security posture of your third parties on-demand, you’re managing risk with a blindfold on for most of the year. By only having point-in-time information that is quickly outdated, your ability to react to new vulnerabilities, or worse, a potential third party cyber security incident, is negligible.

 

Through continuous monitoring, you’re bolstering the security of your third party by keeping them consistently accountable, which in turn, minimizes your overall risk to a potential security incident.

 

How to Get Started Revamping Your VRM
We covered how to implement continuous monitoring in your TPRM program in part 2 of our How to Revamp Your VRM Program article series. Start by establishing a central TPRM office if you don’t already have one, prioritize and identify your most risk-critical and business-critical vendors, and then define your third parties’ security controls and processes that you’ll monitor on an ongoing basis. If you have the resources, look for automated risk healthassessment tools and solutions that offer continuous monitoring for your third parties.

 

Conclusion
Updating your TPRM program doesn’t have to be a complete overhaul of your department. Instead, you should use a risk-first perspective to define the aspects that are the most criticalto update. The three we highlighted here will yield the most dramatic changes in a TPRM program, reducing your unmanaged risk, and reducing your reaction time should a security incident occur.

 

By automating aspects of your TPRM program, using independent third party assessments, and adopting continuous monitoring, you’re not far from having a mature TPRM program that can easily assess any new third party as it comes, keeping your organization safe.

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Serve More Patients and Increase Your Revenue

Serve More Patients and Increase Your Revenue | Healthcare and Technology news | Scoop.it

Healthcare costs are rising. So are insurance deductibles and prescription fees. As more and more patients struggle to pay for their medical needs, healthcare providers suffer as well. Healthcare financing is evolving, and practice owners must change with it if they want to stay afloat. Our team at StrongBox offers healthcare/medical/dental patient financing that integrates seamlessly with our revenue cycle management software. Read on to find out how we can help you reduce bad debt expense and increase your return on investment (ROI).

 

Patients’ Confidence in Healthcare Affordability is Declining

In a study conducted this year, only 62.4% of adults in the United States said they were somewhat or very confident in their ability to pay for healthcare costs. [1]  This is a significant decline from 2015, when almost 70 percent of individuals said they were confident they could pay for medical care.

 

In this same study, about 55% of adults with employer-provided insurance plans said they felt certain they would be able to afford medical care when if necessary. But what about those with individual coverage? One-third of all American adults stated that healthcare has become significantly more difficult
to afford over the past year. Additionally, only half of the population said they would have the money necessary to cover the costs of an unexpected medical bill.

 

What Needs to Change?
The statistics mentioned above are staggering. Clearly, we need a better way to help patients afford the
care they need. However, if healthcare providers keep performing treatment on patients who cannot
pay, their business suffers. What is the solution? At StrongBox, we offer healthcare/medical/dental
patient financing that benefits both the doctor and the patient.

 

Lending Partners and Patient Financing
What if you could give your patients the option to search fixed-rate healthcare loans from top-tier lenders? This is precisely what StrongBox offers. When your patient fills out an application, rates are provided without markup. Better yet, compared to medical credit cards, over twice as many applicants are approved. This option is not only ideal for elective procedures, such as cosmetic surgery and fertility treatments, it’s also extremely beneficial for individuals who do not have the money to pay for health-related procedures upfront.

 

StrongBox Healthcare/Medical/Dental Patient Financing
When it comes to patient financing, StrongBox offers two primary solutions: Select and Pro. Select is ideal for small to mid-sized providers. This cloud-based software works in conjunction with StrongBox revenue cycle management. Patients can complete their application in less than five minutes, after which it is submitted to a pool of up to 15 lenders. With terms up to 60 months and reasonable interest rates, this option is non-recourse to healthcare providers.

 

Pro is designed for large group practices and hospitals. This proprietary software identifies each patient’s credit profile and predicts their ability to pay. After approval, the healthcare facility receives funds directly within 24 hours. This increases average collections from 15% to 70%. As a result, practice owners can enjoy improved revenue and reduced bad debt expense.

 

Learn More about Healthcare/Medical/Dental Patient Financing with StrongBox

Are rising healthcare costs having a negative impact on the financial state of your practice? We can help.
If you would like to learn more about StrongBox solutions, request a virtual demo. We can assess your
unique practice needs and design customized software to address those concerns. Contact our Boca
Raton, FL office by calling (855) 468-7876.

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StrongBox: Your Medical/Dental Billing Software Solution

StrongBox: Your Medical/Dental Billing Software Solution | Healthcare and Technology news | Scoop.it

In today’s modern world, revenue cycle management and intuitive billing software are essential aspects
of any successful healthcare practice. Together, these tools can help reduce bad debt expense, increase
collections, and reduce overall costs. Here, our team at StrongBox explores how our medical/dental
billing software can be an invaluable asset to your practice. Once our software is in place, our clients
enjoy a number of benefits, all while making more money and working less.


#1: Increase Practice Efficiency
Administrative and billing tasks often take up a shocking amount of time. In fact, according to The
Commonwealth Fund, 20.6 hours are spent every week on health plan-related tasks. [1]  With better
organization, StrongBox can help your practice increase its workflow efficiency. Our proprietary
software integrates seamlessly with your practice management software, not only enabling faster note-
taking, but also helping your entire team stay organized throughout the work day.


#2: Decrease Practice Overhead
Many practice owners assume their billing headaches will go away if they hire more employees. On the
contrary, fewer staff members can actually streamline the process and keep costs down. The best way
to achieve this is to employ a reliable medical/dental billing software. At StrongBox, we design our
software to be user-friendly and intuitive. As a result, your staff spends less time on billing and more
time getting new patients through the door.


#3: Billing Transparency
Part of workflow efficiency is complete billing transparency. You need to know which claims have been
processed and if any have been denied. You also need to keep track of every charge and every
transaction. StrongBox’s medical/dental billing software can help you quickly assess the financial status
of every patient and catch any billing errors in the process.


#4: Increase Your Return on Investment (ROI)
If you’ve been in healthcare for a while, you know how quickly billing costs have risen, and continue to
do so. A positive return on investment is absolutely essential for a successful practice. By keeping
revenue up and keeping costs down, StrongBox medical/dental billing software can help you run your
practice efficiently and reap the rewards for your hard work.


#5: Best Practice Training
When choosing a medical/dental billing software, you want a company that can help train your team
and address any technical issues. At StrongBox, we not only have a team of IT experts, we also partner
with several experts in the dental and medical fields. This gives us a full understanding of your unique
needs as a practice, so we can build a software solution that will enhance your productivity.


Seamless Integration

 

We understand that shopping for new software solutions can seem daunting, especially since you likely
have a number of programs installed already. StrongBox’s billing software seamlessly integrates with
your practice management software of choice, making the transition as simple and as smooth as
possible. Furthermore, StrongBox also offers revenue cycle management as well as a patient payment
portal, making administrative tasks that much easier.

 

Learn More about StrongBox Medical/Dental Billing Software
If you are currently in the market for healthcare billing software, request a free demo from StrongBox.
We can help you assess your needs so we can deliver a fully customized software solution for your
practice. To learn more, contact our Boca Raton, FL office by calling (855) 468-7876.

Technical Dr. Inc.'s insight:
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